Frequently asked questions
What are your mailorder shipping costs?
You can see exactly what your shipping costs will be by adding your desired item(s) to the shopping cart and entering your location and postal code in the appropriate boxes. No purchase is necessary to get this information!
Do you accept credit cards?
Only via Paypal.
For UK/Norway customers: how are customs handled?
There will be no customs charges for you to pay!! We have both a UK VAT number and a Norwegian VAT (VOEC) number. We collect your applicable sales tax, included in the purchase price, and pass it on to your government tax office directly.
Are you accepting demos at this time?
We have a “never say never” kind of attitude, but we are rarely in the market for new bands. Send us a bandcamp, soundcloud or similar link only (no mp3 files, please). Please save your postage money and save resources and don’t send us a CD demo through the mail, a link does the job!
Do you listen to MP3 demos or follow links to music downloads?
MP3 file attachments are deleted without opening and it’s rare that we will download heavy files for unsolicited demos. Send a bandcamp or soundcloud link!
Can we come by unannounced and ask you to listen to our demo right there on the spot?
Please please please don’t do this. It will annoy and embarrass us. You’ll probably arrive while we’re walking around in our bathrobes, vacuuming, or feeding the cats. Yes, we live here too and unexpected visitors don’t thrill us too much.
Do you have a store at your address too?
No, just an office. But if you email us beforehand, we can probably arrange a time for you to stop by to buy some goodies.
Can I talk to somebody in your software development department (or any “department” for that matter)?
We don’t have departments, but if you ask to talk to someone in the A&R department, for example, we’ll probably put you on hold for 5 minutes before picking up the phone again and talking to you in a different voice.
I have a small punkrock/indie/psych/whatever mailorder and would like to trade records with you. Is this possible?
I live on the outskirts of (insert name of small town in some obscure country here) and can’t find your records anywhere. What to do?
Please check our distributors list to see if we even have distribution in your country. If so, ask your local record store to order the record you’re looking for from them. Or better yet, order it through our mailorder, our prices are good!
Do you have any job opportunities at this time?
Do all of the LPs you sell online include a download code?
Most, but not all. A download code will be listed on the shop page if available. The Stickman Records download codes are from bandcamp.